Your Privacy Is Our Responsibility

09bte Privacy Policy

Your personal information at 09bte is stored with the highest level of security. In this policy we clearly explain what information is collected and how it is used.

Last Updated: January 2026

1. Introduction and Scope

09bte ("we", "us", or "platform") operates a trusted online casino and cricket betting platform for users in Bangladesh. When you visit 09bte.cam, create an account, or use any of our services, you agree to the terms described in this privacy policy.

The purpose of this privacy policy is to inform you with full transparency about what types of information 09bte collects from you, how that information is stored and processed, with whom it may be shared, and what rights you have. This policy is aligned with all applicable data protection regulations in Bangladesh.

Use of this platform by anyone under the age of 18 is strictly prohibited. 09bte provides services only to individuals aged 21 and above.

2. What Information We Collect

09bte collects various types of information, categorised as follows:

2.1 Registration and Identity Information

  • Full name and date of birth
  • Email address
  • Mobile number (for verification)
  • National ID / passport number (for KYC verification)
  • Residential address

2.2 Financial Information

  • bKash / Nagad / Rocket / Upay account number (for transactions)
  • Bank account details (where applicable)
  • Deposit and withdrawal history
  • Transaction dates and amounts

2.3 Activity and Usage Information

  • Gaming history and betting records
  • Time spent on the website and pages visited
  • Preferred games and betting types
  • Bonus and promotion usage records

2.4 Technical Information

  • IP address and device type
  • Browser version and operating system
  • Cookie and session data
  • Login dates, times, and location (as technically determined)

3. Purpose of Using Information

09bte uses collected information for the following legitimate purposes:

3.1 Service Delivery and Operations

This information is used to create and manage your account, process deposit and withdrawal transactions, provide bonuses and rewards, and personalise your gaming experience.

3.2 Identity Verification (KYC) and Fraud Prevention

09bte is required to verify the age and identity of users. We follow KYC procedures to prevent money laundering, fraud, and illegal activity. Government-issued identity information provided for this purpose is stored with the highest level of security.

3.3 Customer Support and Communication

Your email and mobile number may be used to communicate with you when needed, to resolve issues, and to send important service-related updates. Our 24/7 live chat support team is always ready to assist in Bengali.

3.4 Responsible Gaming

By monitoring your gaming patterns, we can identify potentially problematic behaviour and offer support when needed. Ensuring responsible gaming is one of 09bte's core commitments.

3.5 Technical Improvement and Analytics

Aggregate and anonymised analytics data is used to improve the performance of our platform, strengthen security, and enrich the user experience.

4. Cookies and Tracking Technology

Various types of cookies are used on 09bte.cam to make your browsing experience more convenient.

4.1 Essential Cookies

These cookies are necessary for the basic functionality of the website — such as maintaining login sessions, verifying security, and saving your preferred language. Disabling these cookies will prevent the site from working properly.

4.2 Functionality Cookies

These cookies remember your preferred games, display settings, and account preferences so you have a consistent experience on every visit.

4.3 Analytics Cookies

Anonymised analytics data is collected to understand how users are using the site. This data does not directly identify any individual.

You can manage cookies from your browser settings. However, disabling certain cookies may limit some features of the site.

5. Sharing Information with Third Parties

09bte does not sell your personal information. Only the minimum necessary information may be shared with third parties in the following limited circumstances:

5.1 Payment Processors

The necessary information is shared with the relevant financial institutions to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer. These institutions are governed by their own privacy policies.

5.2 Technology and Software Partners

Game software providers (such as PG Soft, Pragmatic Play, JILI, Spribe, etc.) and technology service providers may receive the minimum information necessary to carry out operations.

5.3 Legal Obligations

09bte may be required to provide information in response to a valid court order, government authority directive, or legal requirement in Bangladesh.

5.4 Fraud Prevention Agencies

Limited information may be shared with recognised regulatory bodies for the purpose of preventing money laundering and fraud.

6. Data Security Measures

09bte uses industry-standard technology and processes to keep your information secure. Our security framework includes:

  • SSL (Secure Socket Layer) encryption — all data transfers are encrypted
  • Sensitive information stored with 256-bit AES encryption
  • Two-Factor Authentication support
  • Regular security audits and penetration testing
  • Restricted staff access — only authorised personnel can view personal information
  • Firewall and DDoS attack prevention systems
  • 24/7 system monitoring and unusual activity detection

While we strive to ensure the highest level of security, no digital system is entirely risk-free. If a security breach comes to our attention, we will immediately contact the affected users.

Keep Your Password Secure

Use a strong password. Never share your password with anyone. If you notice any suspicious activity, notify our support team immediately.

7. Data Retention Period

09bte retains collected information only for as long as necessary. Retention periods are determined by the following criteria:

7.1 Active Account Information

All relevant information is retained while your account remains active. After a request to close an account, information required to meet legal obligations is kept until the applicable legal time limit.

7.2 Financial Transaction Records

In accordance with financial regulatory requirements, transaction records must be retained for a specified number of years. These records are kept solely to fulfil legal obligations.

7.3 Cookie and Session Data

Session cookies are deleted when the browser is closed. Persistent cookies generally expire within 30 days to 1 year, though you can delete them at any time from your browser settings.

8. Your Rights and Controls

As a registered user of 09bte, you have the following rights:

Right to Access Information

You can request at any time to know what information 09bte holds about you. To make this request, contact [email protected].

Right to Correct Information

If there is any incorrect or outdated information in your profile, you can request that it be corrected. Additional verification may be required to correct identity information.

Right to Delete Information

In certain circumstances you can request that your information be deleted. However, some information must be retained for a specified period due to legal obligations.

Right to Object to Processing

You can object to your information being used for marketing purposes and opt out of promotional communications.

Data Portability

You can request to receive your account information in a standard, machine-readable format.

Withdrawal of Consent

Where the processing of your information is based on your consent, you may withdraw that consent at any time.

9. Protection of Minors

09bte strictly refrains from providing services to anyone under the age of 21. We do not knowingly collect information from any minor.

Age verification is mandatory at the time of registration. If we suspect that a minor has created an account using false information, we will immediately suspend that account and delete the associated information.

If a parent or guardian suspects that their child is using our platform, please contact [email protected] immediately.

10. Changes to This Policy

09bte may periodically update this privacy policy to reflect changes in its business operations, technology, or legal requirements.

  • For any significant changes, we will send advance notice to your registered email address.
  • The updated policy will take effect from the date it is published.
  • Continued use of the platform after a change is made will be considered acceptance of the new policy.
  • If you do not agree to the updated policy, you have the right to request that your account be closed.

We recommend that you visit this page regularly to stay informed of the latest updates.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

Email Support

For any privacy-related requests or complaints:

[email protected]

Live Chat Support

Use our 24/7 Bengali live chat for immediate assistance.

Available 7 days a week, 24 hours a day

We will endeavour to respond to your request within seven (7) business days of receipt. Complex requests may take a little longer, but we will keep you informed.

For more information, please see our Terms and Conditions and Responsible Gaming pages.